Cancellation policy

For bookings made direct with the hotel a deposit of £50 per person is required on booking to secure your reservation.

Should you need to cancel your reservation, you can do so free of charge up to 7 days before arrival.If you cancel within 7 days of your arrival date (up to 48 hours), your deposit can be held to be used against a future booking within 12 months.

Any cancellation within 48 hours prior to arrival will be fully charged for.All no shows will be charged the full amount.

Group Bookings (3 rooms +)

Cancellation is free of charge up to 28 days before arrival.Balance to be paid in full 28 days in advanced 

We strongly recommend travel insurance to cover your booking.A reservation is a legally binding contract, therefore we urge you to take out holiday insurance. we are obliged to advise all guests under current legislation any outstanding balances are to be settled on or before arrival.

Festive Packages cancellation policy (Christmas, Twixmas and New Packages only)

A deposit of £150 per person is required on booking to secure your booking with the balance payable on 1st December (or upon booking if booking made after 1st December)

We reserve the right to amend or retract this offer at any time with out prior notification, due to changes in Government advice or issue with delivering a safe environment for guests and staff. Bookings are non refundable and we encourage guests to take out suitable travel insurance.

A reservation is a legally binding contract, therefore we urge you to take out holiday insurance. We are obliged to advise all guests under current legislation any outstanding balances are to be settled on or before your day of departure.

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